October 24th 2011
by Friend Blogger
The term "emotional Intelligence" is being heard more and more often in the world of human recources. What is it, and why is it important to talk about it?
Daniel Goleman, an Amercian psychologist introduced the term Emotional Intelligence (EI) to the general public. He defined it as the ability to receive and apply knowledge from your emotions and the emotions of others. Contrary to popular belief, Emotional Intelligence is not about being nice: it is a way of being smart – having your emotions under control, making the right decisions and using your influence on others in order to achieve common goals.