Our client is a multinational company within the IT services industry.
You will be responsible for:
-Receive inbound calls from clients
-Build strong and lasting relationships with customers
-Orders management
-Purchase management and controlling of your vendors. This includes ordering and controlling license confirmations
-Provide all the documentation and information
-Contact with exporters, suppliers, providers
-Credit collections
-Act and communicate proactively and keep customers informed of any issues
-Attend the customers' needs
-Manage the resolution of incidents detected on daily basis.
We are looking for a candidate with the following profesional profile:
Experience:
-More than 3 years of experience in Orders Management and Sales Admin.
-Experience with SAP is highly valuable
-Experienced MS Office user (mainly MS Excel)
Languages:
Native / Excellent level of French
Fluent in English
Skills:
-Strong purchasing management controlling skills with ability to understand and resolve problems
-Communication (internally and externally).
-Customer-oriented.
-Analytical, organised, with ability to plan juggle multiple priorities and maintain focus
-Ability to work under pressure.
-Proactive and self-motivated
Contract: 6 + 6 + permanent
Immediate incorporation