Job description


Sales and Customer Services Manager with Native Level of English

Location: Barcelona

Department: Sales & Marketing


The name of this company is confidential.


- Management of UK telesales
- Responsible for hitting sales targets and providing excellent customer service
- Coaching and motivation of team
- Constant monitoring of performance to identify areas for improvement
- Develop strategies to improve the efficiency of the team
- Provide sales and systems training
- Report generation and analysis


- Target driven
- Tried and tested people manager
- Excellent hands-on experience of selling via phone
- Ability to coach agents to help them achieve potential
- Knows what KPIs to focus on and how to motivate team to reach them
- Can do attitude - keen to get on the phone and get the sales themselves if necessary to achieve the end of month figures
- Knows how to talk to customers – can turn complaints into loyal customers
- Knows the importance of the big picture and the detail
- Good with reports and analysis
- Word / Excel
- Native level of English


- Competitive salary
- International environment


Annemarie Hoving
(+34) 93 231 00 00 (Ext 129)


Annemarie Hoving
(+34) 93 231 00 00 (Ext 129)

Talent Search People is an international recruitment agency based in Barcelona, Madrid and Lisbon. We provide highly specialised recruitment services within our four areas of expertise: Sales & Marketing, IT & E-Commerce, Native Speakers and Finance & Administration.

Placement agency Nº 9900000357
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