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Job description

 
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Debt Collector with excellent level of Polish


Location: Barcelona, Spain

Department: Native Speakers

Organization

Our client is a big multinational company leader in the sector.

Function

Our client is a big multinational company, leader in the sector and is looking to incorporate a Debt collections agent with an excellent level of Polish and English.

The incumbent will be responsible for:

- Ensure timely collections of outstanding balances from customers according to the company´s credit collections escalation policy
- Ensuring customer calls and emails are responded to within department targets. Identify any customer complaints and escalate as appropriate
- Anticipate and communicate with customer services, sales representative, customer about disputed items, present and potential payment issues, credit hold situation
- Support and be backup for other collector’s associates
- Liaise with the credit collections team lead about all credit issues
- Keep accurate and up to date logs of individual customer information



Requirements

- Languages:
Polish (native level) and fluent English
- Studies: Preferable Business Administration or Economics
- Experience Required: Handling high levels of incoming calls activity, preferably in the area of Credit Collections
- Negotiation with customers and a number of internal stakeholders, dealing with collections, dispute management, account reconciliations, charges/payments

Offer

6 months contract +possibility to permanent
Multinational environment


Information

rbarascu@talentsearchpeople.com

Application

rbarascu@talentsearchpeople.com



Talent Search People is an international recruitment agency based in Barcelona, Madrid and Lisbon. We provide highly specialised recruitment services within our four areas of expertise: Sales & Marketing, IT & E-Commerce, Native Speakers and Finance & Administration.


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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