MyTSP

Job description

 

Customer Service Agent with a Native Level of German


Location: Lisboa

Department: Native Speakers

Organization

The company offers an international environment with possibilities of growth.

Function

Your role:
- Provide professional, prompt and friendly client support by listening to clients and responding in a way that exceeds their expectations.
- Identify and troubleshoot the issues accordingly using available resources.
- Logging and follow up of Customer Information.
- Responding to enquiries and handling client escalations by telephone and email.
- Having a full understanding of company processes and maintaining contractual obligations.

Requirements

Are you the one we are looking for? Well, if you can tick most of the boxes below, let's talk.
- You're a natural team player - we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business.
- Able to speak, read and write to mother tongue or equivalent level in German.
- Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers.
- You should be reasonably comfortable in English.
- Good keyboard skills and an understanding of MS Office will really help you get up to speed quickly. Even if your skills are a bit rusty, come and talk to us. We are a team that embraces diversity and innovation and people who want to try something new. In return we will give you all the training you will need.

Offer

We offer:
- Full-time contract (40 hours/week)/ stable position
- Extensive Training and languages lessons (Portuguese and English)
- Excellent and multilingual work environment
- Good prospects career

Information

Carlota Borges
cborges@talentsearchpeople.com
(+34) 93 231 00 00 (ext. #146)
(+351) 21 145 01 53

Application

Carlota Borges
cborges@talentsearchpeople.com
(+34) 93 231 00 00 (ext. #146)
(+351) 21 145 01 53



Talent Search People is an international recruitment agency based in Barcelona, Madrid and Lisbon. We provide highly specialised recruitment services within our four areas of expertise: Sales & Marketing, IT & E-Commerce, Native Speakers and Finance & Administration.


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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