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Job description

 
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Customer Service Advisor with a Native Level of Danish and Excellent English


Location: Barcelona, Spain
Department: Native Speakers
Salary: 17.000 - 21.000 €
Contract: Permanent contract

Organization

Our client is a global international travel company based in Barcelona.

Function

As a Customer Advisor your main responsibilities will be:

-Deliver a high level of customer service.
-Using empathy/positive language when answering questions while they're browsing the website
-Spotting opportunities to provide information that your customer may require at a later stage
-Consistently create encouraging experiences for our customers, whether they're booking online/over the phone

Requirements

We’re looking for people who work 39 hours per week.

We are looking for a professional with the following:

Qualifications

-Native level of Danish
-High level of English

Experience

- Experience in customer service is an advantage

Skills

-Respectful and confident communicator; passionate about providing the best experience possible
-Takes ownership of their work and multi-tasks well
-Superb problem-solving skills and is able to flex to different customer profiles
-You’ll love helping people and have a real passion for making customers feel special.
-You’ll have impeccable problem-solving skills.
-You’ll be resilient have natural empathy for our English speaking customers.

Offer

-Permanent contract
-Paid 5 weeks induction training
-Free hot drinks and fruit
-Language bonus
-Cosmopolitan, multicultural working environment
-Future career progression
-Fabulous beach front location with great transport links

Application

Pinar Celenlioglu
(+34) 93 231 00 00 (Ext. 236)




TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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