Our client is an international insurance company with offices in the centre of Barcelona. They provide a complete insurance offering and travel assistance. The purpose is to assist every incident that may spoil the trip of the clients, whatever the duration, in the 200 countries where they operate.
As Insurance Claims Agent, your main responsibilities will be:
- Administration and research with regard to claims submitted by customers
- Provide Customer Service regarding insurance queries
- Help with problem solving
- Supply all the necessary information
- Attend the customers’ needs
We are looking for candidates with the following experience, skills and qualifications:
Qualifications
- Native Level of Dutch
- Excellent level of English
Experience
- At least one year of experience in customer service
Soft skills
- Excellent communication skills
- Good telephone manner
- High sense of empathy and calm personality
- Stable professional background
Other
- Resident of Barcelona
- References will be requested
- 3 months +3 month + permanent
- Working hours: Monday to Friday. 8.45-16.15 or 9.45-17.15
- Competitive salary
- Well connected workplace with city center
- International and comfortable office environment
- Starting Date: 17/07/2017
