Collections Agent with Norwegian
El Prat de Llobregat , Spain
Our client is an $11 billion technology leader that innovates the way the world communicates, connects and works. Our expertise is more important than ever as customers of all sizes look to improve productivity, maximize profitability and increase satisfaction. We do this for small and mid-size businesses, large enterprises, governments, graphic communications providers, and for our partners who serve them. We understand what’s at the heart of work – and all of the forms it can take. We embrace the increasingly complex world of paper and digital. Office and mobile. Personal and social. Every day across the globe – in more than 160 countries – our technology, software and people successfully navigate those intersections. We automate, personalize, package, analyze and secure information to keep our customers moving at an accelerated pace
We have an exciting opportunity for a Norwegian speaker to join our International Financial Service Center as a Credit and Collections Associate for one of our clients. The role covers all aspects of collections activity including cash collection, account management, customer relations and controls.
This will be done through implementation of all Account administration, payment demand and Collection activities for sales through multiple revenue streams (NSO, ORS, XF and Direct). There will be strong need for relationship building with customers, in country teams and in house billing and customer care teams.
Responsible for the analysis, reconciliation, and collection of a large portfolio of Customer Accounts with the objective of reducing and minimizing past due balances.
Make outbound contacts with end customer contacts to ensure timely payment of invoices
Implementation of permanent account administration, reconciliation and account analysis.
Implementation of credit/account management, ascertainment of the payment patterns and, if necessary, implementation of corrective measures.
To ensure debt and cash targets are met on a quarterly/monthly basis
To ensure all ledgers are kept clean and reconciled
To ensure full compliance with all associated internal and Sarbox controls .
Business Administration or Finance Degree
High level of English and Norwegian.
Relevant and demonstrable experience of a collections role. (Required)
Excellent analytical and reconciliation skills
Ability to work own initiative
Financial commercial awareness / good numerical skills.
Committed approach to team work.
Resilient under pressure and able to quickly adapt to unforeseen work demands.
Adaptable to a changing environment
Excellent communication skills.
- Long term contract
- Benefits (tickets restaurant, insurance, spanish class, nursery, flexible shift)
- Salary (fix + commissions)
- Great environment
(+34) 93 231 00 00 (ext. 213)