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Job description

 

Gaming Support Agent with Italian


Location: Lisbon, Portugal

Department: Native Speakers

Salary: Competitive salary

Organization

The client is an American multinational technology company. The company's hardware products
includes smartphone, tablet, computer, personal computer, portable media
player, smartwatch, digital media player, and home smart speaker. Its online services includes
several online stores.

Function

As a Customer Support, your main objective will be to improve the customer experience by assisting with their queries:

You will be responsible for:

- Handle calls/emails in both Italian and English.


Requirements

We are looking for a person with the following qualifications, experience and skills:

Qualifications:

- Excellent level of Italian and English.

Experience:

- Experience in Customer Service is a plus

Skills:

- Have a high affinity to the technology industry
- Have a strong service orientation and can quickly familiarize themselves with new topics
- Enjoy working in a team and with customers
- You are flexible and committed
- You are able to bring facts to the point and explain the customer understandable.
- Have consumer oriented mind-set and willingness to provide the best service


Offer

We offer:

- Start of an International career;
- You'll be joining an Award winning team;
- Possibility to work with prestigious brands;
- Be part of an Innovative and forward thinking company;
- Lisbon is a great place to live and work.
- Attractive base salary, food allowance and bonus system a weekly working time of 40 hours (full time) in shifts from Monday to Sunday between 07:00 and 22:00
- Implementation / assistance with all official applications

And much more...

Application

Miriam Grisonich
mgrisonich@talentsearchpeople.com
(+34) 932 31 00 00 (Ext. 317)



TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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