MyTSP

Job description

 

Customer Service Representative with Italian (Part Time)


Location: Madrid, Spain

Department: Native Speakers

Organization

Tourism multinational

Function

As a Customer Service Representative you will be responsible for providing service to the client via phone, web and e-mail.

This vacancy is a Part time 31h postion: 5h shift (18.00 pm to 23.00) and weekends 9 hours shift on the morning/afternoon or afternoon/evening (2 days off a week)

You will be responsible for:

-Understand customers’ needs through excellent questioning skills
-Manage incoming inquiries over the phone and email about products and services from owners, agencies, and travelers taking ownership to deliver an outstanding resolution to customers ensuring they are completely delighted, first time every time
-Position relevant products or services to our customers
-Committed to continually deliver new ways to help Owners succeed in their Holiday rentals business
-Provide ideas to improve our customer experience



Requirements

We are looking for a person with the following qualifications, experience and skills:

Qualifications

-Fluent in Italian and English

Experience

-Customer service experience of at least 1 year

Skills

-Computer literacy

Sofskills

-Communication skills
-Team player
-Motivated to learn
-Dynamism, good presentation, and motivation
-Customer oriented person



Offer

-Attractive salary of 20.000€ + 10% bonus
-Social benefits
-International environment
-Permanent position

Information

Alana Vargas
T: (+34) 91 590 04 31 (113)
E: avargas@talentsearchpeople.com

Application

Alana Vargas
T: (+34) 91 590 04 31 (113)
E: avargas@talentsearchpeople.com



Talent Search People is an international recruitment agency based in Barcelona, Madrid and Lisbon. We provide highly specialised recruitment services within our four areas of expertise: Sales & Marketing, IT & E-Commerce, Native Speakers and Finance & Administration.


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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