Job description

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Customer Service Specialist with Native Level of German and Excellent French

Location: Sant Cugat de Vallès, Spain

Department: Native Speakers


Our client is an eyewear brand with progressive international expansion.


As a Customer Service Specialist you will be responsible for:
-Answering to general customer inquiries
-Monitoring order progress
-Ensuring that customer promised times are met within set time-scales and to agreed standards
-Providing an order management function to support the company’s day to day business including order tracking, delivery co-ordination, maintenance of customer data and supplier management
-Collecting debts


We are looking for a person with the following qualifications, experience and skills:

-Native level of German and excellent level of French
-Spanish or English would be a plus
-Good knowledge of MS Office products (Excel, Word, Outlook)
-Good knowledge of how to handle Internet based applications

-A minimum of 6 months of Customer Service experience
-Typically has a good amount of experience in Back office and Administrative environments

-You have good communication skills, are customer oriented and service minded
-Up to date knowledge of new technologies and SAP Business One would be an asset


-6 month contract with real possibility to go permanent
-Competitive salary and stable working hours
-Possibility to join an expanding business


Ingrid Terrats
(+34) 93 231 00 00 (#145)


Ingrid Terrats
(+34) 93 231 00 00 (#145)

Talent Search People is an international recruitment agency based in Barcelona, Madrid and Lisbon. We provide highly specialised recruitment services within our four areas of expertise: Sales & Marketing, IT & E-Commerce, Native Speakers and Finance & Administration.

Placement agency Nº 9900000357
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