Login
Create an account

Job description

 
You can no longer apply to this job. This job is no longer available. Please contact us if you're interested in jobs like this one.

Customer Succes Manager - Spanish Native


Location: Barcelona, Spain
Department: Sales & Marketing
Salary: 21.000 - 23.000 €
Contract: Contrato indefinido

Organization

Our client is a marketplace for boat charter in Spain and one of the top boat rental platforms in Europe founded in 2013.

Function

As a Post Sales Account Manager you will be responsible of:

- Track the sending of documentation between client and owner.
- Track the expiration of customer payments.
- Attend the extra requests of the client after the confirmation of the reservation.
- Answer the calls of the post sales service.
- Receive, manage and solve the complain by the client.
- Contribute ideas and / or improvement to the processes of post sales service management.
- Management of 2 people team in high season.

Requirements

Requirements

Minimum 3 years in a similar position of post sales customer service, experience and commercial knowledge of the industry in which Nautal operates in (E-commerce or Nautical industry).
Spanish native.
Good level of English. Other languages are valuable.
Ideal people with studies in Law / Human Resources / Economics / Psychology.
Resolute person: immediacy in finding solutions.
Positive attitude and used to working under pressure
Good communication to the client, know how to transmit security to the client.
Good capacity for teamwork: interaction with other departments is important.

Offer

Offer

- Indefinite contract, with two months of trial period.
- Salary: 21.000 - 23.000.

- Being part of a fast-growth start-up with a lot of potential, a job full of challenges and professional growth.
- Offices in front of the beach, with views to it.

- Social benefits (such as fresh fruit some days, beers on Fridays, networking some days with our ships, the best coffee machine in the world,...)
- Young, international and talented team that.

Application

Carlos Falcón
(+34) 93 231 00 00 (ext. 261)
cfalcon@talentsearchpeople.com



TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
See offers