FIND THE JOB YOU ARE LOOKING FOR / EXPECTING

CUSTOMER SERVICE AGENT-NATIVE ITALIAN WITH FLUENT ENGLISH

Catalunya - Barcelona

•Multicultural and international environment.•With a lot of possibilities for growth.

•As a customer service agent you will have to make sure that you answer as well as possible to the customers’ needs / questions.
•You will be providing a contact point for the company’s Retail and Wholesale customers, working together with internal departments to ensure that the customer’s requirements are met according to World Class Customer Service Standards.
•You will be in contact with national and international clients, and therefore will have to show excellent communication skills and great phone manners.

Working hours:

•39 hrs/ week
•Shifts: morning/afternoon/nights and weekends (Night Hour Bonus)

Requirements:

•Native Italian + Business level of English
•Previous working experience in Administration/Customer Care (at least 1-2 years)
•Excellent customer facing skills
•Excellent written and verbal communication skills
•Good decision making skills and close attention to detail
• Team player skills, ability to work unsupervised

Economics:

18.000€ gross per year (12 payments)
20.000€ gross per year after probation period

Benefits:
•Work stability
•Restaurant Tickets 142 euros/month
•Life insurance / Private health insurance
•Company Transportation (from Plaza España)

If you are interested please contact me by mail spascaline@talentsearchpeople.com or phone 93 265 23 59 / 93 265 67 26