As the world’s premier measurement company, Agilent offers the broadest range of innovative measurement solutions in the industry. From home entertainment to homeland security, from food safety to network reliability, and from communicating wireless to discovering the genetic basis of disease, Agilent provides the measurement capabilities that make our world more productive and a safer, healthier, more enjoyable place to live.
Are you results oriented with strong finance and customer contact skills? If yes, then you should apply for this post in our Global Credit and Collections team.
In this dynamic and proactive role as a collector, you will take care of customer relation management; investigate issues that occur after sales and clarifying mismatching payments with customers, accounting and business. It is important to maintain customer accounts and good documentation and to follow-up rigorously on payment reminders. Communication with our customers will happen mostly via telephone, email, and letters.
This is a critical job to the organization as your responsibility covers a portfolio of $7 million in receivables, covering approximately 280 customers. The quicker we get our invoice paid the healthier the organization is. You contribution has a direct impact on our business performance.
As a Collector for the Brazilian market, your key objective will be:
- Reduce the number of days our invoices are unpaid (days sales outstanding) and maintain the quality of the aging of invoices.
- To achieve a low percentage of overdue invoices in your client portfolio, the level of on-account payments, collections percentage.
- Asserting your influence on client payment behaviour and while ensuring compliance with Agilent Policies, Guidelines, Business Conducts.
- Languages required: native level of Brazilian Portuguese and excellent level of English.
- Bachelor Degree in Business Administration, Economy or similar with excellent Microsoft office skills especially excel.
- Knowledge: Brazilian local market behaviour and telephone skills.
- Experience in customer service is needed; any experience in credit collections is positively valued.
- Have good communication and organizational skills and be able to self manage, as well as work effectively in a team.
- Good problem solving and negotiation skills.
If you are highly motivated and goal oriented then we are the perfect partner.
Agilent is an equal opportunity employer.
-Competitive Salary
-Permanent Contract
-Benefits package
-Working office hours: 11:00am to 8:00pm
-Opportunity to work at a Multinational Company
