Perfiles Ciberseguridad
De duración indefinida
Completa
Salario competitivo
The company is one of the world's biggest providers of costumer experience, back office, technical support and sales solutions to multinational companies.
The company offers an international, young and dynamic working environment with possibilities of growth.
Project:
Anki is a consumer robotics and artificial intelligence startup. Anki technology programs physical objects to be intelligent and adaptable in the physical world and is designed to solve the problems of positioning, reasoning, and execution in artificial intelligence and robotics. Anki Drive is a racing game that combines an iOS app with physical race cars.
As Customer Support Representative you will be responsible for taking incoming telephone and e-mail enquiries from customers relating to a range of specified products or services, with the clear objective being to resolve the customer’s issue as quickly and efficiently as possible:
-Identify customer needs and identify resolutions that meet those needs
-Clearly guide the customer in troubleshooting their enquiries
We are looking for a person with the following skills:
- Native level of spoken and written German (Deutsch / alemão);
- Contact Center experience is a plus;
- Good working knowledge of computers, MS Office and common internet applications;
- Excellent communication skills and interpersonal skills.
-Competitive salary
-Bonus if working during weekends
-Accommodation (+ expenses)
-Airport pick-up and relocation support
-Refund of your initial flight
-Yearly complementary two-way ticket
-Free languages courses
-Free sports courses (e.g surfing)
-Other benefits
