You will be working with a company dedicated to channelling holiday package deals through their website.
As a French Travel Agent you will be responsible for:
-Arranging flights, insurance and accommodation
-Using a booking system (Amadeus) to secure holidays
-Advising clients on travel arrangements, e.g. visas and passports
-Sending out tickets to clients
-Keeping clients up to date with any changes
-Dealing with complaints or refunds
-Ensuring the complete reservations cycle, from the first telephone contact received until the verification of the customer satisfaction
Qualifications:
-Education in Tourism and Hospitality is desired
-A native level of French
-An intermediate level of Spanish as a minimum (the 1 month training period will be given in Spanish)
Experience:
-At least 1 year experience in a travel agency, airline call centre, booking Call Centre or on line travel agency.
Technical skills:
- At least 6 months of working knowledge of Amadeus
- Initially 3 month contract + 6 with the possibility of permanent incorporation depending on your performance.
- Competitve salary and benefits
- International working environment
- Young and dynamic team
