German Speaking Associate Complaints Coordinator - DACH


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  • Incorporación inmediata

Multinational American company.

We are recruiting an Associate Complaints Coordinator for a multinational American company.

Your main responsibilities:

- data entry of product complaints for all European subsidiaries (mainly focused on the German market)
- screening the complaint forms received by doctors or other representatives in German
- ensuring the accuracy of information
- providing complaint reports to other departments when necessary
- communication with other departments in Barcelona and the USA

We are looking for a person with the following qualifications, experience and skills:

Qualifications

- Excellent level of German
- Excellent level of English
- Spanish is a plus (being used at work place)

Experience

-Experience in administrative or customer service role is a plus

Skills

-Proficiency in Microsoft Office with emphasis on Excel and Word

Soft Skills

- Good multitasking skills, being able to work on different tasks
- Good organization, prioritization and time management skills
- Eye for detail, being able to concentrate on quality
- Pro-active professional
- Excellent written and oral communication skills

-Offered salary: 25.000
-Social benefits
-Meal vouchers
-Permanent training provided and development of employees
-Nice international and open minded environment with a good vibe
-Good location - easy to reach with public transport
-Working hours: Monday - Thursday from 9:00 till 18:30, Friday from 9:00 till 15:00, can be flexible
-Starting date: immediately

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