Helpdesk Agent with excellent level of German


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Perfiles Ciberseguridad

  • Incorporación inmediata

European independent provider of IT infrastructure services. Their mission is to help customers maximise the value of IT by advising on IT strategy, deploying and integrating appropriate technologies.

We are recruiting a 1st Line Helpdesk Agent with an excellent level of German and English for our client, one of Europe`s leading IT Infrastructure providers. As a Helpdesk Agent you will be responsible for providing excellent service to the clients via phone, web and e-mail, receiving requests and finding the solutions to them.

We are looking for a candidate with the following qualifications, experience and skills.

-Excellent level of German and English
-Experience in IT or technical support is a plus
-Excellent communication skills and well-organized
-Team player and customer-oriented
- Motivated to learn

Other:
- Availability to start immediately
- Availability to work in rotating shifts

-Full time position from Monday-Friday
-Private healthcare
-Central offices
-Full training for the first three months (paid)
-Possibility to undertake Spanish lessons

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