Our client is an international insurance company with offices in the centre of Barcelona. They provide a complete insurance offering and travel assistance. The purpose is to assist every incident that may spoil the trip of the clients, whatever the duration, in the 200 countries where they operate.
As Insurance Claims Agent, your main responsibilities will be:
- Administration and research with regard to claims submitted by customers
- Provide Customer Service regarding insurance queries
We are looking for candidates with the following experience, skills and qualifications:
- Native level of Italian and high level of Spanish is a must
- Intermediate level of English
- At least one year of experience in customer service
Soft skills
- Excellent communication skills
- Good telephone manner
- High sense of empathy and calm personality
- Strong problem-solving skills
Other
- You must be a resident of Barcelona
- References will be requested
- 3 month project/contract + possibility of incorporation
- Competitive salary
- Working hours: Monday - Friday 9.30 - 17:00 + Bank Holidays
- Workplace well connected with city centre
- International and comfortable office environment
Starting date 16.05.2016