Job description


Debt Collector with excellent level of Polish

Ubicación: Barcelona

Departamento: Native Speakers


Our client is a big multinational company leader in the sector.


Our client is a big multinational company, leader in the sector and is looking to incorporate a Debt collections agent with an excellent level of Polish and English.

The incumbent will be responsible for:

- Ensure timely collections of outstanding balances from customers according to the company´s credit collections escalation policy
- Ensuring customer calls and emails are responded to within department targets. Identify any customer complaints and escalate as appropriate
- Anticipate and communicate with customer services, sales representative, customer about disputed items, present and potential payment issues, credit hold situation
- Support and be backup for other collector’s associates
- Liaise with the credit collections team lead about all credit issues
- Keep accurate and up to date logs of individual customer information


- Languages:
Polish (native level) and fluent English
- Studies: Preferable Business Administration or Economics
- Experience Required: Handling high levels of incoming calls activity, preferably in the area of Credit Collections
- Negotiation with customers and a number of internal stakeholders, dealing with collections, dispute management, account reconciliations, charges/payments


6 months contract +possibility to permanent
Multinational environment



Talent Search People es una consultoría internacional de selección de personal, ubicada en Barcelona, Madrid y Lisboa. Somos expertos seleccionando perfiles en cuatro áreas de especialización: Comercial y Marketing, IT & E-Commerce, Native Speakers y Finanzas y Administración.

Placement agency Nº 9900000357
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