B2B Customer Service with Dutch


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Our client works in the e-commerce sector and has a defined presence in the European market.

To complete your mission you need to perform the following functions:

- Manage incidents via phone and email.
- Give technical support for our reservation software and solve related incidents.
- Make the necessary changes on the website.

We are looking for a person with the following qualifications, experience and skills:

Qualifications:

- Native level of Dutch.
- Some technological knowledge and experience in a technical support environment will be considered as a plus
- Working knowledge of MS office ( excel, word )

Experience

- Minimum one year proven experience as a Customer Service Representative.
- Typically has a good amount of experience in Back office and Administrative environments
- You are a good team player, but at the same time able to manage your own high volume of work organized, dynamic person with high level of communication skills

Skills

- Customer-oriented with excellent telephone manner
- Ability to work handle different activities at the same time.
- Details oriented


- Remuneration: attractive package + commissions based on performances
- Work in a really international and multicultural environment
- Become in the reference point of your familiars and friends, when they choose a restaurant.

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