Technical Customer Service Junior


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Perfiles Ciberseguridad

De duración indefinida

Completa

Salario competitivo

  • Incorporación inmediata

Our client is an important Digital Company based in Barcelona.

- Perform a transversal role, working in tasks related to Client, Product and Project management.
- Establish daily communications with the customers (mainly DSP, CMOs, publishers) to coordinate and solve incidences.
- Collect Customer’s’ requirements and translate them to the Sound Engineering team.
- Understand the technical capabilities of the tools and the team and translate them to our customers.
- Preserve the trust gained with the customer and be the responsible for bridging the gap between them and the engineering team.

- High level of English and French is compulsory
- Previous experience as technical account manager or technical customer support.
- Technical Studies in Telecom, Computer Science, Audio visuals, Audio, engineering, FP or something similar.
- Passion about listening, asking, understanding and communicating.
- Love for team work.
- Flexibility.
- Initiative, drive and enthusiasm to learn and provide excellent customer support.
- Multitasking skills.

Part time (20 hours/week)
Immediate Start

Flexible working hours
Home Office
Free language classes, coffee, tea and fruits
Multicultural, Informal, young and innovative environment

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