Our client is a multinational company considered one of the world leader in serving science in different sector. This particular vacancy is focus in services for industrial sector.
As Field Service Engineer you will be responsible to deliver all Service activities such us: Installation related customer introduction, Repairs, Maintenance Services, Validation Services, Depot Repair, Hot Lines etc... on OES and XRF products for achieving:
• Satisfied customer becoming loyal customers
• Highest first time fix rates / lowest mean time to repair
• Lowest repeated call rates
• Contribute to the overall Service Targets with respect to Bookings, Revenues, Service Profit and Overhead Cost while following all internal rules, processes and practices
Main Activities:
• Performs all Service Activities
• Assure responsive telephone support and diagnostic as well as on-site Services.
• Actively promote our contract products.
• Ensure loyalty relationship with our customer
• Is responsible to report accurate and timely of all activities as required (e.g. Field Service Reports, Expense Reports, etc.)
• Assures alignment of all activities at the customer site with the rest of TMO and informs other part of TMO of important information.
Main requirement:
• Degree in electronic engineering or similar.
• Professional background in Chemistry or Físics will be a value
• Minimum 2-5 years experience as Field Service Engineer.
• Optical Emission and XRF instrumentation experience is preferred.
• PC skills
• Driving License
• Availability to travel within Iberia but occasionally as well through Europe.
• Hight level of English
Soft Skills:
• Good communication skills,
• Good planning skills in order to optimase the own work.
• Multitasking
• Proactive person
• Negotiation skills
• Strong problem solving
• Permanent contract
• Stability
• Competitive Salary
• Assets provided: Car, Computer, Telephone, general Tools, Software, Company Car, Manuals etc..
