Job description

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Sales and Customer Services Manager with Native Level of English

Ubicación: Barcelona, Spain

Departamento: Comercial y Marketing


The name of this company is confidential.


- Management of UK telesales
- Responsible for hitting sales targets and providing excellent customer service
- Coaching and motivation of team
- Constant monitoring of performance to identify areas for improvement
- Develop strategies to improve the efficiency of the team
- Provide sales and systems training
- Report generation and analysis


- Target driven
- Tried and tested people manager
- Excellent hands-on experience of selling via phone
- Ability to coach agents to help them achieve potential
- Knows what KPIs to focus on and how to motivate team to reach them
- Can do attitude - keen to get on the phone and get the sales themselves if necessary to achieve the end of month figures
- Knows how to talk to customers – can turn complaints into loyal customers
- Knows the importance of the big picture and the detail
- Good with reports and analysis
- Word / Excel
- Native level of English


- Competitive salary
- International environment


Annemarie Hoving
(+34) 93 231 00 00 (Ext 129)


Annemarie Hoving
(+34) 93 231 00 00 (Ext 129)

Talent Search People es una consultoría internacional de selección de personal, ubicada en Barcelona, Madrid y Lisboa. Somos expertos seleccionando perfiles en cuatro áreas de especialización: Comercial y Marketing, IT & E-Commerce, Native Speakers y Finanzas y Administración.

Placement agency Nº 9900000357
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