Job description


Customer Service Specialist with Excellent Level of French

Ubicación: L'Hospitalet de Llobregat, Barcelona

Departamento: Native Speakers


Our client is a global leader in healthcare technology. With a rich history of innovation across the past five decades in the healthcare sector our client as a strong commitment to the future.


As an European Customer Service Specialist you will be responsible for:

-Effectively processs all incoming calls in a professional, friendly and timely manner
-Enter and process all sales order types into SAP
-Coordinate with sales regarding order status, shipping dates, product availability and back orders
-Provide support to remote sales offices and personnel
-Effectively and appropriately interact and communicate with the warehouse
-Follow up with customers regarding order confirmation
-Resolve service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution
-Follow through on customer disputes until resolved


We are looking for someone with the following requirements:

-2 years of previous experience in Customer Service
-Native level of French
-Excellent level of English
-Excellent level of Dutch or German or Portuguese
-Good knowledge of Spanish
-Good knowlegde of Office and Windows
-Knowledge of SAP or Lotus (preferably)
-High commitment to customer satisfaction
-Passion for excellence with respect to treating and acring for customer
-Patient and friendly attitude
-Strong detail orientation and analytical skills
-Flexibility and open mind-set


We offer:

-Contract with the company
-Competitive salary
-Possibilities for professional growth within the company
-Opportunity to join an expanding company


Stefania Franklin
(+34) 93 231 00 00 (ext. 150)


Stefania Franklin
(+34) 93 231 00 00 (ext. 150)

Talent Search People es una consultoría internacional de selección de personal, ubicada en Barcelona, Madrid y Lisboa. Somos expertos seleccionando perfiles en cuatro áreas de especialización: Comercial y Marketing, IT & E-Commerce, Native Speakers y Finanzas y Administración.

Placement agency Nº 9900000357
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