Customer Service Specialist with a Native Level of Dutch and French


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De duración indefinida

Completa

Salario competitivo

  • Incorporación inmediata

Our client provides businesses integrated software solutions with a complete range of software and hardware.

On a day-to-day basis you will be responsible for the telephone management of inbound calls from Spain, France and Belgium. Calls you will be taking may be of a sensitive nature so an ability to remain calm and deal with sensitive information is crucial.
The vast majority of this role will be handling inbound calls of customers, prospects, partner organisations and suppliers, and transferring these calls internally to the correct colleague.
This exciting job opportunity will allow you to demonstrate Customer Service skills on a daily basis.

Perfect knowledge of the following languages is a must: Dutch, French and English. Spanish is a plus.

 Experience of handling volume inbound telephone calls.
 Customer focused attitude.
 The ability to communicate effectively and professionally on the telephone.
 Excellent communication skills, with the ability to build great relationships with our customers over the telephone.
 Proficient in Microsoft office package
 Able to communicate with people at all levels.

 Possess a positive attitude in all aspects of the role.
 Self-motivated and tenacious, with excellent attention to detail and the ability to work under pressure.

-Competitive salary
-Indefinite contract

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