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GERMAN HELPDESK REPRESENTATIVE

Catalunya - Barcelona

•Multicultural environment•With a lot of possibilities for growth

•Maintain client relationships through IT & Product support over the phone.
•Respond to incoming faxes and email
•Manage effectively all incoming incidents in a customer service environment.

Incident Management - 90%
Knowledge Management – 5 %
Training and dEvelopment – 5%

The training
•1 week training Product Theory
•1 week training IT applications practical
•You are paid during the complete training period

Requisitos:

•Native German / Good Level of English
•Good IT notions
•Knowledge of MS office
•Good listening and communication skills
•Experience in customer care is an advantage

Condiciones económicas:

•Base salary: 15.234 € / gross / Year

If you are interested please contact me by mail spascaline@talentsearchpeople.com or phone 93 265 67 26