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CUSTOMER SERVICE AGENT - NATIVE BRITISH

Barcelona

•With a lot of possibilities for growth.•Multicultural and international environment.

•As a customer service agent you will have to make sure that you answer as well as possible to the customers’ needs / questions.
•You will be providing a contact point for the company’s Retail and Wholesale customers, working together with internal departments to ensure that the customer’s requirements are met according to World Class Customer Service Standards.
•You will be in contact with national and international clients, and therefore will have to show excellent communication skills and great phone manners.

Work hours:
•39 hrs/ week
•Shifts: morning/afternoon/nights and weekends (Night Hour Bonus)

Requisitos:

•Native English
•Previous working experience in Administration/Customer Care (at least 1-2 years)
•Excellent customer facing skills
•Excellent written and verbal communication skills
•Good decision making skills and close attention to detail
•Team player skills, ability to work unsupervised

Condiciones económicas:

18.000€ gross per year during probation period
20.000€ gross per year after probation period


Benefits:
•Long term contract after a 3 month probation period (through temporary agency)
•Company Transportation (bus from Plaza España)
•Work stability
•Restaurant Tickets 142 euros/month
•Life insurance / Private health insurance

If you are interested please contact me by mail spascaline@talentsearchpeople.com or phone 93 265 67 26