MyTSP

Descrição de emprego

 

Customer Service Representative with English


Localização: Madrid

Departamento: Native Speakers

Empresa

HomeAway, company leader in the travel industry

Função

As a Customer Service Representative with English, you will be working in the Customer Service division, reporting to the Team Leader. Your objective will be to deliver a world-class customer experience for clients.

This vacancy is a day shift position from 8-17h or 13h-22h, from Monday to Sunday with 2 days off.

You will be responsible for:

-Understand customers’ needs through excellent questioning skills
-Manage incoming inquiries over the phone, chat or email about products / services
-Position relevant products or services to customers
-Committed to continually deliver new ways to help Owners succeed in their rental business
-Continuously provide feedback and ideas on how to improve the customer experience we deliver


Requisitos

We are looking for a person with the following qualifications, experience and skills:

Qualifications

-Fluent in English (Spoken and written)

Experience

-One or more year of customer service experience

Skills

-High standards of computer literacy and keyboarding skills
-Experience with business support software applications such as MS Office (Word, PowerPoint, Excel, etc.)

Sofskills

-Focus on Customer Loyalty
-Highly motivated, focused passionate about connecting to the customer
-Strong verbal and written communication skills
-Professionalism and team work
-Maintain calmness under pressure



Oferta

-Attractive salary
-Social benefits
-Full permanent positon
-International environment


Informação

Sonia Carro
scarro@talentsearchpeople.com
(+34) 91 590 04 31 (ext. 117)

Contato

Sonia Carro
scarro@talentsearchpeople.com
(+34) 91 590 04 31 (ext. 117)



A Talent Search People é uma empresa de consultoria internacional de seleção e recrutamento, com sede em Barcelona, Madrid e Lisboa. Somos peritos na seleção de perfis em quatro áreas de especialização: Comercial/Vendas, IT & E-Commerce, Native Speakers e Finanças & Administração.


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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