This company is an international online retail company based in Bristol.
We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have the chance to support some of the world’s leading brands.
As a Customer Service Advisor your main responsibilities will be:
- Handling telephone enquiries from customers
- Updating customers´ information in the database
- Process correspondence
- Provide exceptional customer care
- Helping the customers to feel supported whether they choose to discuss their queries via phone,
web chat or email.
We are looking for people with the following skills :
Languages
- Native level of German
- High level of English
Other skills :
- Excellent communication skills
- Ability to work in a team
- A passion for great customer care
- Flexibility
For this position we are offering :
- Competitive salary
- Full-time contract
- Extensive training
- Multicultural working environment
- Opportunity to grow within the company
- Recognition schemes and a generous staff discount on
top retail brands
