The idea of what a recruiter is and does, is not clear to everybody. We think that a recruiter is someone who calls us to offer a new opportunity, who will then interview us and, if we are lucky, the one that will finally give us the good news: you are hired!
In reality, there are different kinds of recruiters, depending if they are working in a consultancy group, in a final client, in a recruitment agency or if s/he is a 360° recruiter or a specialized one in a specific step of the selection process. Actually, very few people know which skills are needed to do this job, or better said, to be good at this job.
The recruiter of course needs to have sales skills, know how to talk with candidates and clients, be a skilled multitasker, be skilled in emotion management, and not only have a great memory to remember all the talents they will speak to during their career, but also have the ability to judge positions, companies and candidates to ensure that perfect match between them all… trust me, if I had more time (and more space here), this list can be longer.
So, if you are a recruiter or you want to become a recruiter, how can you learn all these skills? Studying or learning by doing!
There are many masters and degrees to jump in and start a career in HR, but many times they are missing some really important topics that will really make the difference in your career. So what can we do? Nowadays (or better said, for a while) we have an incredible tool called the internet. With a quick search, you can find thousands of resources that can help you. Some of them are really good, but aren’t for free (see the learning platform built by LinkedIn). My objective today is to give you some tips to develop yourself for free!
How many of you know TED? Ted is a media organization founded in the 1984. They hold conferences and since 2006 they have been available online for free. The format is really simple: with a maximum of 18 minutes for each of them, the different speakers (and we are talking about big names, such as Sir Ken Robinson, Bill Clinton, Al Gore, Richard Dawkins etc.) can talk about their ideas in the most innovative and engaging way. This is a great place to learn from the best.
Let’s take a look at some videos that you can use to improve your daily job or that you can use as a starting point to dig into different topics.1. “Body language, the power is in the palm of your hands” by Allan Pease
It’s a well-known fact that we communicate more with our body than our voice, and recruitment is a job based on communication. With new technologies (like videocall etc) we are missing some hints, but it’s still really important to know how to read nonverbal communication (If you are interested in learning more about this topic, I personally suggest you read "What everybody is saying" a book by Joe Navarro.)2. “How to make stress your friend” by Kelly McGonigal
Stress management is one of the most important skills you have to learn in recruitment. Deadlines, last-minute re-schedule requests from clients or candidates and the worst situation ever: you find the best candidate for the vacancy after months of work and … offer refused, here we go from the beginning again. It’s really difficult to stay rational in a stressful situation, but as the proverb says: knowing your enemy is half the battle!
3. “How to spot a liar” by Pamela Meyer
It’s an easy, natural equation: Working with humans means dealing with lies. Somebody said that lies are a natural consequence of human evolution. In this case, we are talking about white lies: the harmless or trivial ones, especially if needed to avoid hurting someone's feelings. Unfortunately, when money is involved, and this is the case of recruitment processes, we are going to deal with “real” lies too. A great skill for a recruiter would be to understand when someone is lying, maybe because the candidate is missing some requirements or wants to highlight some skills/motivations.
If we hire someone who successfully lied to us, we are risking a lose-lose situation, e.g. the new job environment could be not in line with their personality and the dream job will soon become a very frustrating one.
4. "10 Ways to Have a Better Conversation" by Celeste Headlee
As we have seen before, communication is a key ingredient of our life and if you work in recruitment, communicating well is one of the most important skills that you have to learn. In this video, the first rule is LISTEN. It sounds easy, but actively listening is not. You should not speak merely to express your ideas/opinions, but instead listen to understand the different viewpoints and use them to evolve the conversation/interview.5. "What makes us feel good about our work" by Dan Ariely
Thanks to this video, we can understand the basis of motivation in our job.
The first ingredient we need, of course, is seeing the meaning of it. It could be a good asset for you, as recruiter, to understand if a candidate sees the meaning of what they do in their current job. If they do not currently see it, convincing them to change could be easier.
This is a short list, but the world of TED is way larger than what I have mentioned here: you are just at one click away from discovering many other videos that can help you. I really hope I have inspired you a bit and that this is only your first step for new and brilliant ideas and research! Have a great day, readers!Written by Pier Andrea Delise