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JOB DESCRIPTION

 

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Customer Service Advisor with a Native Level of English and Disability


Location: Barcelona, Spain
Department: Consulting
Salary: From 19.000 €
Contract: De duración indefinida


Organization

You will work at an online rental car company based in Barcelona.

Function

As a Customer Advisor your main responsibilities will be:

-Deliver a high level of customer service.
-Using empathy/positive language when answering questions while they're browsing the website
-Helping each customer find their ideal car
-Spotting opportunities to provide information that your customer may require at a later stage
-Dealing with requests between booking and pick-up
conducting post-travel investigations after the rental has finished
-Consistently create encouraging experiences for our customers, whether they're booking online/over the phone

Requirements

You are the person we are looking for if:

- You have a disability of 33% or more credited by the Spanish Government.
- You have a high level of English
- You have proven experience in customer service is an advantage
- You are a respectful and confident communicator; passionate about providing the best experience possible
- You are an employee that takes ownership of his/her work and multi-tasks well
- You can provide superb problem-solving skills and is able to flex to different customer profiles

Offer

- You will earn a salary of 20.615€ gross/anual
- You will have a permanent contract
- You'll be offered free hot drinks and fruit daily
- You will have the oportunity to work within a cosmopolitan, multicultural working environment
- You will find opportunities for your future career progression
- You will work at a fabulous beach front location

Application

Albert Carol
acarol@talentsearchpeople.com
(+34) 93 231 00 00 (Ext. 345)


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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