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Collections Clerk with Native Level of French or German

Location: Lisboa, Portugal

Department: Finance & Legal

Salary: Competitive salary


Our client is one of the leading passenger and light vehicle Rental Company. The company serves business and leisure customers through a network of more than 5300 rental outlets in 160 countries.


As Collection clerk you will be accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of collection techniques, legal claims, and the selective use of outside collection services.

You will be in charge of:

- Coordinate customer credit changes
- Issue dunning letters to overdue accounts
- Stratify collection activities to maximize cash receipts
- Contact customers regarding overdue accounts and determine reasons for non-payment
- Maintain accurate records about the customer payment status and issue payment commitment letters
- Process small claims court complaints
- Issue credit hold notifications
- Offer repayment options
- keep detailed records regarding payment status, account changes and collection records.



- Excellent level of French or German
- Minimum of completed High School


- Basic experience in accounting
- 2 years of collections experience


- Experience of working with Oracle Financials is strongly regarded
- Experience in a Shared Service environment is desirable

Soft Skills

- Good written and verbal communication skills
- Excellent customer service skills, detail orientation
- Analytical, flexible, organized and resilient personality


- Opportunity to join a globally operating company
- Competitive salary


Oscar Martínez
(+351) 211 450 153 Ext.175

Placement agency Nº 9900000357
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