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Job description

 

NOC Operations Team (2nd Level)


Location: Braga, Portugal

Department: IT & E-Commerce

Organization

Our client is a multinational Japanese company specialized in the Information and Communication Technologies (ICT). With more than 150 thousand employees it operates in over 100 countries and counts with a wide range of products. it also provides services in more than 20 different languages.

Function

As a NOC Engineer (2nd level), you will act as a technical expert and advisor.

You will be responsible for:

- Providing a high level of support and advice to the 3rd line IT Engineers (on-site)
- Mentoring 1st line IT Engineers as well as training and coaching all 1st line team members
- Taking the escalations from the 1st Line IT Engineers and ensuring all high severity incidents are duly escalated to the Management Team
- Producing and presenting service reports
- Performing implementation solutions and returning to baseline configuration of routers and switches if and when necessary

Requirements

We are looking for a professional with the following qualifications, experience, and skills:

Qualifications

- Fluency in English (mandatory)
- German knowledge (plus)
- Knowledge of networking hardware from Cisco Catalyst (i.e. Cisco 29xx, Cisco 35xx and others)

Experience

- Minimum 1 year of experience in networks
- Experience in networking technologies (i.e. LAN, WAN, routing and switching)
- Small changes in the network infrastructure
- Network monitoring and troubleshooting tools (i.e. CA Spectrum and E-Health)

Skills

- Access points
- Netscaler products
- Brocade products (access, distribution and core)
- WLAN (mandatory)
- Legacy technologies
- Hirschman switching and routing
- Avaya switching



Offer

- Contract with the company
- Competitive salary
- Opportunity to join an expanding company

Application

Laura Caetano
lcaetano@talentsearchpeople.com
(+351) 211 450 153 (Ext. 203)




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