Create an account

Job description

You can no longer apply to this job. This job is no longer available. Please contact us if you're interested in jobs like this one.

System Test Analyst

Location: Madrid, Spain
Department: IT & E-Commerce
Salary: Salario competitivo
Contract: Contrato indefinido


Our client is the world's leading online marketplace for the vacation industry, with sites representing more than 1 million online bookable vacation rentals.


As a System Test analyst, you will be working in the IT division and reporting to the IT Manager. Your objective will be supporting 2500+ Salesforce and integrated Telephony users.

You will be responsible for:
- Leveraging in-depth understanding of the capabilities and constraints of the Salesforce CRM platform combined with a good understanding of the Customer Support and Sales processes and workflows used in Salesforce.
- Partnering with the Customer Support and Sales to understand their processes, data requirements and how the data flows through the systems.
- Working with business operations teams in Customer Support and Sales assisting in development and support of new and existing functionality.
- Participating in multi-discipline teams that address strategic issues involving Salesforce CRM and telephony operations.
- Assessing the impact of proposed changes to other process areas and systems.


We are looking for a person with the following qualifications, experience and skills:

- Fluent in English.

- At least 2 years of experience.
- Experience developing RESTful APIs.
- Experience in Salesforce configuration, workflow, Lightning, Cloud Console, Platform Events and data management.
- Experience with sales and support call centers and their systems and workflow combined with the ability to translate Customer Support and Sales needs into application functionality.
- Experience working with VOIP Telephony

- Automated Testing.
- Java.
- Python.

Soft skills:
- Team player.
- Customer oriented.
- Negotiation skills.
- Good communication skills.


Veronica Aponte
(+34) 91 590 04 31 (Ext. 410)

Placement agency Nº 9900000357
See offers