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JOB DESCRIPTION

 

Customer Care Representative with Dutch


Location: Porto, Portugal
Department: Native speakers
Salary: Competitive salary
Contract: Long-term contract


Organization

Our client is a multinational company based in Porto.

Function

As a Customer Care Representative your main responsibilities will be:

- Provide assistance via phone/mail/email from existing and new/potential customers;
- Provide assistance via phone/mail/email from existing and new/potential customers, sales and
partners, by solving customer simple and complex queries that impact the performance of the business;
- Ensuring that the data received from the customers is accurately and timely maintained;
- Ensure the maintenance of Master Data Management;
- Channel queries to corresponding responsible for responsible area;
- Billing Process management;
- Supports continuous process improvement and quality;
- Preparations and support in Sales Partner inventories;
- Control reports in non-registered sales for Sales Partners;
- Support in stock management of Sales Partners;


Requirements

You are the person we are looking for if you:
- Have minimum required Secondary school;
- 1 year of related Customer Service experience;
- Knowledge in SAP is a plus;
- Proficient Level in Dutch and English (b2).


Offer

-You will have a stable position with a multinational company;
- You will be working in an international team;


Application

Cátia Macedo
cmacedo@talentsearchpeople.com
(+34) 932 31 00 00 (Ext. 133)


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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