MyTSP

Job description

 

Operations Manager (Metzingen)


Location: All regions, Germany

Department: Retail

Organization

Position Summary

- Embrace demonstrate the brand philosophy values
- Direct store performance profitability with a customer first culture
- Drive the retail initiatives to support the Brand business vision increase productivity
- Lead develop the team to deliver the highest standards of operational inventory productivity, compliance execution


Function

Position Scope - Exceed Sales and Profitability Targets

- Optimize resource to improve productivity and implement action plans to minimize shrink and improve store compliance

- Handle all product items with care to ensure that marked out of stock(MOS) is minimized

- Manage Marked out of stock efficiently following company calendar guidelines

- Maintain a safe working environment for customers employees

INSPIRE AND DEVELOP THE TEAM

- Lead inspire the team to deliver process efficiencies

- Responsible for developing the best talent with skills to complete the operational job roles

- Set goals, support personal development plans opportunities linked to performance

- Manage the operational training of store process

- Recognize achievements across all level of employees

- Manage teams adherence to the brand dress grooming standards

THE EXPERIENCE AND SERVICE MODEL

- Embrace demonstrate the service philosophy 3 C Model

- Support the consistent communication

- Coach support the team to create a customer first culture within all operational efficiencies

- Drive operational efficiencies to ensure that the customer experience team can Connect, Convert and Conclude

- Handle customer queries ensure team are trained to the required level to manage to the required level.

BRAND PRESENTATION AND OPERATIONAL EFFICIENCY

-Manage delivery processing inventory flow

- To ensure daily replenishment requirements are achieved replenishment targets are exceeded

- Monitor manage the RFID IPOD processes to ensure daily compliance

- Optimize the customer support space to match seasonal changes inventory levels

- Ensure compliance to company policy procedures including, cash management Health Safety

- Manage store supply requirements expenses within agree budget

- Manage store opening, closing elements which relate to registers, cash management efficiently to company guidelines, daily reconciliation call out any financial risk to line Managers

Requirements

- A minimum of 2 years in a similar position
- Fluent German and English
- Demonstrated team leadership experience
- Demonstrated experience in the fashion industry


Offer

- Competitive Salary
- International company
- Fantastic training and learning opportunities



Information

Iris Semper
isemper@talentsearchpeople.com
(+34) 93 231 00 00 (307)

Application

Iris Semper
isemper@talentsearchpeople.com
(+34) 93 231 00 00 (307)



Talent Search People is an international recruitment agency based in Barcelona, Madrid and Lisbon. We provide highly specialised recruitment services within our four areas of expertise: Sales & Marketing, IT & E-Commerce, Native Speakers and Finance & Administration.


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