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JOB DESCRIPTION

 

Claim Agent with Native Level of German


Location: Barcelona, Spain
Department: Native speakers
Salary: Salario competitivo
Contract: De duración indefinida


Organization

Our client is a leading creditor protection insurer in Europe.

Function

During your day-to-day:

- You will be in charge of reception of the documentation to manage claims. Scanning and validation of the documentation in the system.
- You will be sending letters to customers for the claims management (documentation request,
reminder, closing…)
- You will porvide Customer service support: information about claim situation, insurance policy and other
services in progress
- You will update of the information in company systems
- You will have other administrative tasks and collection management
- You will provide support in other department tasks (welcome and training to new staff members,
collaboration with other projects…)



Requirements

You are the person we are looking for if your experience is as follows:

TRAINING AND EXPERIENCE:
- STUDIES: professional training or university degree
- LANGUAGES:
- German - Native level
- English - Advaned level
- IT KNOWLEDGE: advanced knowledge of MS Office

- REQUIRED EXPERIENCE:
- 1 year of experience, preferably in insurance market

- Dynamic and pro-active
- Customer Service oriented
- Commercial focused
- Capacity of communication and synthesis
- Organized, responsible and result orientated
- Capacity to learn, analyse, resolution based and with fresh thinking
- Positive spirit
- Good communication skills



Offer

- Competitive salary
- Permanent contract with 6 months probation period
- Working hours from Monday to Friday 9:00 - 18:00
- Team building activities


Application

Krista Tammila
ktammila@talentsearchpeople.com
(+34) 93 231 00 00 (Ext. 118)




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