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Customer Service Representative with high level of German
17.000 - 19.000 €
Our client is an international company leader in the fashion industry.
As a Customer Service Representative you will:
-Receive incoming telephone calls from new and existing customers
-Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
-Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales
We are looking for a candidate with the following attributes:
-Attention to detail
-Ability to gain immediate credibility and trust
-Exceptional communication skills
-PC and system literate
-Confident and enthusiastic.
-The ability to work well as part of a team as well as independently
-High level of German
-Fluency in English or Spanish
-First class written, verbal and interpersonal skills
-Full-time and part-time position, 39, 20, 25 or 30 hours/week, from Monday to Friday
-Salary: 18.000€ gross/year for full-time position
-Individual career paths to grow within the project
-Engage in an excellent work environment and team building activities.
-Dynamic and international environment
(+34) 93 231 00 00 (ext. 153)