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Insurance Assistance Agent with a High Level of Dutch and fluent English

Location: Barcelona, Spain
Department: Native speakers
Salary: Competitive salary
Contract: Long-term contract


Our client is an international insurance company with offices in the center of Barcelona. They provide a complete insurance offering and travel assistance. The purpose is to assist every incident that may spoil the trip of the clients, whatever the duration, in the 200 countries where they operate.


As Insurance Travel Agent, you will be located in the Travel Assistance International Department of the company where your main responsibilities will be:

- Provide clients with travel assistance related to international emergency medical cases, as well as assistance with other travel issues
- Know in detail the different type of insurance policies of our clients and apply the corresponding conditions in each case.
- Provide excellent customer service, ensuring the clients have all the assistance and information they need


We are looking for candidates with the following experience, skills and qualifications:

- High level of Dutcch
- Fluent level of English
- At least one year of experience in customer service

Soft skills
- Excellent communication skills
- Good telephone manner
- High sense of empathy and calm personality
- Strong problem-solving skills

- You must be a resident of Barcelona


- Full-time contract
- Contract 3 months + 3 months + indefinite
- Competitive salary with bonuses
- Well connected workplace with city center
- International and comfortable office environment
- Schedule: Tuesday to Saturday: 8.00 - 3.30 pm OR Friday to Tuesday: 11.00 - 6.30 pm


Macarena Tobías
(+34) 93 231 00 00 (Ext. 231)

Placement agency Nº 9900000357
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