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Job description

 
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International Corporate Travel Consultant


Location: Barcelona, Spain

Department: Native Speakers

Salary: Competitive salary

Organization

Our client is an international travel agency present in nearly 120 countries that helps businesses to achieve the best travel solutions in a personalised and consultative manner.

Function

As a Travel Consultant, your objective will be to provide personalised travel consulting at each customer contact for corporations and individuals.

You will be responsible for:

- Booking of air, rail, hotel, car services related to a business trip including the understanding of Fare notes and doing re-booking.
- Providing proactive consulting to ensure that the best “logical” price suitable for the trip, traveller and corporation has been obtained.
- Always achieving customer satisfaction and ensuring single contact resolution.
- Ensuring customers’ needs and special requirements are met between clients suppliers.
- Assistance around travel: Visa, clearance of invoices, refunds/cancellations
- Taking care of quality feedback.
- Observing standards/guidelines.
- Ability to work in a goal oriented service environment (both sales service goals).


Requirements

We are looking for a person with the following qualifications, experience and skills:

Qualifications:

- Bachelor level degree or proven relevant experience.
- Native level of English
- Proficiency level in Amadeus.

Experience:

- Minimum of 2 years’ experience within the business travel industry.

Skills:

- Excellent customer service skills with orientation on quality and on problem solving.
- Both excellent written and verbal communication skills.
- Positive and proactive attitude.
- Ability to work on own initiative or as part of a team where required.
- Self-starter and excellent time management skills.


Offer

- Permanent contract.
- Full time position
- Company benefits (insurance, discounts on language courses, studies, nursery, etc..).
- International working environment.


Application

Sara Ramos García
(+34) 93 231 00 00 (Ext. 223)



TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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