International Customer Service with Russian and English
Location: L'Hospitalet de Llobregat, Barcelona, Spain
Department: Native speakers
Salary: Salario competitivo
Contract: De duración indefinida
You will join a global leader in healthcare technology, with a strong commitment towards the future and with a rich history of innovation across the past five decades in the healthcare sector. Their modern offices are located in Hospitalet de Llobregat, very well connected both by car and public transport, and you will be able to work in a stable and multicultural environment.
As a Customer Service Specialist, your main objective will be handling orders and resolving complaints over phone and e-mail.
During your day to day:
• You will be doing open communication with team members to share information, knowledge and expertise.
• You will demonstrate personal ownership for tasks and following through.
• You will respond promptly to calls, e-mails and faxes.
• You will ensure information is clearly and accurately conveyed.
• You will manages and updates the customer master
• You will effectively communicates with the ICS Customer Service Manager on any new developments related to Customers.
• You will create and maintains a positive, respectful work environment.
• You will perform special projects as assigned.
You are the person we are looking for if:
- You have 2 years of experience in a Customer Service department.
- You have language fluency in Russian and English.
- You have good communication skills, attention to detail, adaptability and assertiveness.
- You have an intermediate knowledge of SAP, Lotus or similar programs.
- You will have a stable position with a permanent contract.
- You will work full time with flexible hours.
- You will have a fixed base salary.
- You will have restaurant tickets.
- You will be a part of a multicultural team.
- You will have a chance to continue developing your career.
(+34) 93 231 00 00 (Ext. 110)