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Job description


Customer Agent with High level of Spanish

Location: Lisboa, Portugal, Portugal
Department: Native Speakers
Salary: Competitive salary
Contract: Permanent contract


The client combines comprehensive customer care capabilities with unparalleled digital, training and technology expertise to help build brand loyalty and improve customer satisfaction.


As a Customer Service Agent you will:
- Deliver the best service to the customer via different platforms
- Offer information, solutions and counselling to customers
- Maintaining positive customer relationships through a responsible treatment of each contact


The perfect candidate has:

- Native level of Spanish
- High level of English
- Strong in communication and interpersonal skills (written and verbal)
- Trust and Passionate people, able to Inspire others and add value showing Empathy


- Competitive salary + Technical complement » 14 months/ year
- Monthly performance bonus
- Monthly meal allowance
- Help in finding accommodation in Lisbon
- Great office location with easy access by public transport
- Recognition program for referral friends
- On-site kitchen, fresh fruit twice per week, and vending machines with employee discount
- English speaking Doctor on site
- Initial training fully paid by Sitel and included in the contract
- Regular Careers Opportunities based on your internal job performance, including the management position


Miriam Grisonich
(+34) 93 231 00 00

Placement agency Nº 9900000357
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