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JOB DESCRIPTION

 

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Customer Support Agent with native swedish


Location: Barcelona, Spain
Department: Native speakers
Salary: Salario competitivo
Contract: De duración determinada


Organization

You will join an innovative company, with a young and multicultural environment. The completely remodeled offices are located in Poble Nou, very well connected both by car and public transport, and you will be able to continue boosting your career.

Function

As a Customer Support Agent, you will play a crucial role in an important new partnership, by assisting swedish customers with their questions and inquiries. The department is rigged for growth in 2021, which offers a wide range of opportunities for internal promotions and career development for the right candidates.

Your key responsibilities will be:

-You will receive and handle swedish speaking customer requests by phone, email and chat
-You will function as an ambassador for the Eurosport Player service
-You will collect and maintain customer data
-You will clarify customer inquiries regarding service, subscription, payment and technical requirements
-You will work on requests and comments via the Eurosport Social Media channels


Requirements

You are the person we are looking for if:

-You have a complete swedish fluency on a native speaker level
-You have experience in customer service, communications or similar roles
-You have good knowledge of current social media channels (Facebook, Twitter etc.)
-You are passionate about community management and digital affinity
-You have excellent communication inter-personal skills
-You are available to start from the 3rd of May.


Offer

What we offer:

-You will have the opportunity to work in sunny Barcelona, one of Europe’s most attractive cities
-You will have a highly competitive salary
-You will work in an ambitious company culture, encouraging internal promotions and professional development
-You will work in an international working environment


Application

Júlia Eira
(+34) 93 231 00 00 (Ext. 106)


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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