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JOB DESCRIPTION

 

Customer Advisor with High Level of French


Location: Porto, Portugal, Portugal
Department: Native speakers
Salary: Competitive salary
Contract: Long-term contract


Organization

You will join a company, with a young and multicultural environment of the outsourcing sector with more than 30 years of presence in the market. It combines comprehensive customer care capabilities with unparalleled digital, training and technology expertise to help build brand loyalty and improve customer satisfaction.

Function

As a Customer Service Agent, your main responsibilities will be the following:
- You will deliver the best service to the customer via different platforms,
- You will offer information, solutions and counselling to customers,
- You will maintain positive customer relationships through a responsible treatment of each contact.


Requirements

You are the person we are looking for if:
- You have a native level of French
- You have a high level of English
- You have strong communication and interpersonal skills (written and verbal)
- You are a trustworthy and passionate person, able to inspire others and add value showing empathy

Offer

- You will have a monthly performance bonus
- You will have a monthly meal allowance
- You will have help in finding accommodation in Lisbon
- You will have a great office location with easy access by public transport
- You will have a recognition program for referral friends
- You will have a on-site kitchen, fresh fruit twice per week, and vending machines with employee discount
- You will have an english speaking Doctor on site
- You will have initial training fully paid by Sitel and included in the contract
- You will have regular Careers Opportunities based on your internal job performance, including the management positions

Application

Philippine Wagnon
pwagnon@talentsearchpeople.com
(+351) 21 145 01 53
(+34) 93 231 00 00 (Ext. 305)


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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