Customer Service Advisor (French Speaker)
We are looking for a customer service advisor with fluent French to work in a e-commerce company based in Oporto.
Our client is an innovative e-commerce company that brings the world's best fashion boutiques to an international audience
Reporting to the Customer Service Manager, you will have the opportunity to gain excellent hands-on experience in a fast-paced fashion marketing environment, which will broaden as the team grows. This role has key responsibilities to ensure that the highest levels of customer service are delivered to both our consumers and partners at all times and via every communication channel.
- Respond to Customer Inquiries via several channels (Chat, Email and Telephone);
- Provide information with regards to products/services and other related inquiries;
-Be the face of the company to the customers and partners alike.
- Experienced in customer service (minimum of 1 year), preferably in a fashion environment;
- Fluent in English and French (mandatory);
- Proficient in the use of IT systems, both customer service specific and windows packages;
- Highly skilled in written and verbal communication;
- Able to work under pressure;
- Knowledgeable of fashion/fashion brands;
- Confident and articulate;
- Hardworking and passionate.
- Competitive Salary;
- Food allowance;
- Variable Salary;
Ana Rita Mouro
Ana Rita Mouro
Talent Search People is an international recruitment agency based in Barcelona, Madrid and Lisbon. We provide highly specialised recruitment services within our four areas of expertise: Sales & Marketing, IT & E-Commerce, Native Speakers and Finance & Administration.