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JOB DESCRIPTION

 

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Customer Service Representative with High Level of French


Location: Sofia, Bulgaria
Department: Native speakers
Salary: Competitive salary
Contract: Long-term contract


Organization

You will join an international contact center in Bulgaria which delivers high quality multilingual services and customer excellence to its clients, serving more than 19 countries in 15 languages.


Function

As a Customer Service Representative, your objective will be to use your communication and/or sales skills to maintain the already existing good relationships between users and companies. There are 3 different projects available: one with focus on customer service and only inbound calls/e-mails, two with elements of sales and outbound calls/e-mails.

Depending on the project:

- You will be providing excellent customer service and maintaining successful relations with customers; 
-You will be keeping a positive atmosphere and provoking positive feelings in relation with the client;
-You will be setting appointments for sales representatives in Belgium; 
-You will be showing interest in the client; 
-You will be cross upselling top quality products.

Requirements

You are the person we are looking for if:

-You speak a native or nearly native level of French; 
-You have an advanced level of English;
-You have sales experience desirable for the more sales oriented projects;
-You are customer oriented;
-You are Result oriented;
-You are motivated, you have a good time management and organizational skills;
-You are a positive thinker;
-You are enthusiastic, dynamic, helpful, energetic.


Offer

-You will have a full-time permanent contract;
-You will have an excellent salary and commission structure: 1000€ net + up to 100€ gross of performance bonus;
-You will have regular training provided;
-You will work in a dynamic, international and vibrant work environment;
-You have opportunities for career development;
-You have a relocation package and help in finding an apartment.

Application

Magdalena Szymanska
mszymanska@talentsearchpeople.com
(+34) 93 231 00 00 (ext. 209)
(+351) 21 145 01 53



TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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