Online Advertising Specialist with German

Profiles Atención al Cliente y Soporte Técnico

Fixed-term contract

Completa

Competitive salary

  • Immediate incorporation

We're looking for an Online Advertising Specialist with German to join an international outsourcing company in Lisbon!

As a Online Advertising Specialist you will be providing high quality customer assistance to our Client’s customers (B2B).

In this role you will:

- Develop an in-depth understanding of all online advertising services;
- Drive ROI to an existing customer starting with small and medium business accounts with further development opportunities;
- Upsell additional product features to B2B customers;
- Research and develop knowledge of customers products and services;
- Collaborate with other departments;
- Identify trends and/or process improvements.

You are the person we are looking for if:

- You're fluent in German
- You have an advanced command of English
- You have at least 1 year experience in a customer service related field
- You have excellent communication skills and confidence in dealing with customers
- You're comfortable working in an online environment
- You have strong analytical and problem solving skills
- You're self-motivated to meet individual and team targets
- you have a general knowledge of social media and digital platforms
- You can work individually and as part of a team

- You will receive an Attractive Base Salary
- You will get a Language Bonus
- You will earn a Monthly Digital Marketing Bonus
- You can receive a quarterly Performance Bonus
- You will get a Benefits Package
- You will benefit from Health Insurance
- You will work in a vibrant, multi-cultural environment
- You will have Career Personal Development Opportunities
- You will have access to Discount Schemes and E-learning
- You will get Paid Annual Leave

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