Profiles Atención al Cliente y Soporte Técnico
We are looking for a Investigation Analyst with High level of Swedish to join an international outsourcing service provider.
During your day to day:
- Synthesize multidimensional information and data sources clearly and concisely for different audiences
- Investigate, analyze and report on identified trends
- Document all data and research procedures
- Work with management to prioritize business and information needs
- Evaluate, analyze, and conceptualize strategic risks and threats to trust in Google.
- Identify emerging trends and forecast new forms of abuse.
- Translate how global developments could cause potential adverse impact on Google’s users.
You are the person we are looking for if:
- BA/BS Degree (Political Science, Journalism, Digital Media or related field)
- Strong understanding and work-experience of international and geopolitical events and how they impact Global businesses and/or Relevant work experience in research based role
- 2+ years customer service/client experience
- Excellent writing skills in English. Synthesize the analysis of multi-dimensional data and information clearly and concisely for different audiences.
- Fluency and experience in using Word/Excel/PPT or gSuite
- Strong interpersonal and communication skills (written and verbal), with a proven ability to work successfully with cross-functional teams with senior stakeholder and executive visibility
- Calm under pressure, with an ability to operate well in urgent, developing situations.
- Demonstrated ability to prioritize and multitask
- Strong deep-dive and critical thinking skills
- High degree of initiative and deadline-driven productivity
- Strong interest in internet, culture, news media and current events
- Strong analytical and critical thinking skills
- Excellent verbal and written communication skills
- Positive can do attitude
- Vibrant, multi-cultural environment
- Career Personal Development
- Quarterly performance bonus
- Comprehensive Benefits Package
- Subsidised Health Insurance
- Access to Discount Schemes
- E learning access
- Paid Annual Leave
- Fixed Monday to Friday schedules;