Customer Service Agent with a native level of Dutch

Profiles Ciberseguridad

Long-term contract

Full-time

From 17.000 €

  • Immediate incorporation

You will join an innovative company, with a young and multicultural environment. The office is located in Poble Nou, very well connected both by car and public transport, and you will be able to continue boosting your career.

As a Customer Support Agent, you will provide support to the online store of our client. Your main responsibility will be to help customers over phone, email and chat with any inquiries that they might have about product features, orders, payment and delivery. Our client has one of the best customer service levels in the world offering you to be part of one of the biggest and fastest growing customer service partners in the world.

You are/have:
- Complete Dutch fluency on a native level and advanced level of English is mandatory
- Speaking another language (German or French) is a plus
- Availability to start training on the 17th of May
- Experience in customer service, communications or similar roles
- Passion for community management and digital affinity
- Excellent communication- and interpersonal skill

- The opportunity to work in a newly renovated, bright office in the center of sunny Barcelona
- An ambitious company culture, encouraging internal promotions and professional development
- The chance to boost your CV by working for one of the most renowned toy manufacturers in the world
- Online shop discounts and fun teambuilding events on weekends
- Weekly free Yoga and online language classes, laugh therapy and other discounts ie. Nostrum

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